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Velaris

Terms of Service

Last updated: July 31, 2026

This document is under review by counsel; material changes will be noted here with a new date.

1. Agreement to these Terms

Velaris is operated by GenZ Technologies (Pvt) Ltd ("Velaris", "we", "us"). These Terms of Service ("Terms") govern this website, the Velaris community, the waitlist and early-access program, and the Velaris application when you get access to it (together, the "Service").

By creating an account, joining the waitlist or using the Service, you agree to these Terms and to our Privacy Policy. If you use the Service on behalf of an organization, you confirm you have authority to accept these Terms for it, and "you" includes that organization.

2. Early access

Velaris is in early access. Features may be incomplete, change significantly or be withdrawn; access may be granted in waves, paused or interrupted; and we do not promise any particular availability, capacity or release date. Where our marketing describes capabilities, features labeled as upcoming, roadmap or preview are goals, not commitments.

Joining the waitlist reserves a place in line — it does not create a paid relationship or guarantee access by a particular date.

3. Eligibility

You must be at least 13 years old to use the Service. If you are under 18, you may only use the Service with the permission of a parent or legal guardian who agrees to these Terms on your behalf. Where the law of your country sets a higher minimum age for using a service like this without parental consent, that higher age applies.

4. Your account

You sign in with one-time codes sent to your email address, so your email account is the key to your Velaris account: keep it secure, and tell us promptly at hello@velabios.com if you believe your account has been accessed without your permission. Provide accurate information, keep it up to date, and maintain one account per person. You are responsible for activity that happens under your account.

5. Plans, usage and billing

The waitlist and community are free. Paid plans are not live yet; when they launch, the following applies:

  • Paid plans are a flat recurring fee that includes a usage allowance which resets each billing period. The price, allowance, renewal terms and any overage rules are shown at checkout and on the pricing page before you pay.
  • Payments are processed by Paddle, acting as merchant of record. Paddle handles checkout, invoicing, applicable taxes and refunds under Paddle's buyer terms, which apply alongside these Terms.
  • Subscriptions renew automatically until cancelled. You can cancel at any time; cancellation takes effect at the end of the current billing period, and we do not charge you again after that.
  • We may change prices or allowances with at least 30 days' notice; changes apply from your next billing period, and if you don't agree you can cancel before they take effect.
  • We may apply fair-use safeguards (such as rate limits) to keep the Service reliable for everyone. Nothing in this section limits any refund or cancellation rights you have under applicable consumer law.

6. Acceptable use

Don't misuse the Service. In particular, you must not:

  • break the law, or use the Service to help anyone else break it;
  • infringe others' rights — including intellectual-property, privacy and publicity rights;
  • harass, threaten or abuse anyone, or post content that is hateful, sexually exploitative of minors (which we report to the relevant authorities), or incites violence;
  • use Velaris agents to send spam or unsolicited bulk messages, scrape services in breach of their terms, or automate deceptive activity such as fake engagement or impersonation;
  • upload malware, probe or breach our security or another user's account, or test the Service's vulnerabilities except through a disclosure agreed with us in writing;
  • access the Service by automated means that evade our anti-abuse measures, resell it, or misrepresent your affiliation with us;
  • use the Service for high-stakes automated decisions about people — such as medical diagnosis, credit, employment or legal determinations — without qualified human review.

We may remove content, throttle activity or suspend accounts that violate this section (see Termination).

7. AI features and outputs

Velaris uses large language models. Their output is probabilistic: it can be inaccurate, incomplete, outdated or biased, and similar prompts can produce similar outputs for different users. Review outputs before you rely on them or act on them. Outputs are not professional advice — legal, medical, financial or otherwise — and you should not treat them as a substitute for advice from a qualified professional.

Velaris agents are designed to check in before consequential actions: irreversible steps such as sending, deleting or posting wait for your explicit approval. When you approve an action, you authorize it and are responsible for it, as you are for actions you configure agents to take automatically.

As between you and us, you own the outputs you generate with the Service, to the extent we have rights in them and subject to any rights of third parties whose content appears in them.

8. Third-party connectors

Velaris can connect to third-party services (for example Gmail, Google Calendar or Telegram) when you authorize it, using the permission scopes shown to you at connection time. Your credentials are stored in an encrypted vault and are not shown to the AI models. You can revoke a connection at any time in Velaris or in the third-party service's own security settings.

Third-party services have their own terms and privacy policies, which govern your use of them. We are not responsible for third-party services, their availability or what they do with your data. Only connect accounts you are entitled to connect — for a work account, that may require your employer's permission.

9. Your content

You keep ownership of the content you bring to or create on the Service. You grant us a limited, worldwide, non-exclusive license to host, store, process, transmit and display your content solely as needed to operate, secure and improve the Service. We do not use your private content to train AI models — see the Privacy Policy for how AI processing works.

Content you post to the community is public: you additionally grant us the right to display, distribute and index it (including by search engines) for as long as it remains posted. If you give us feedback or suggestions, we may use them without obligation to you.

You are responsible for having the rights to the content you submit.

10. Community

The Velaris community is a public space. Post only what you're comfortable making public, and follow the acceptable-use rules — they apply to posts, comments and profiles. We may moderate at our discretion: removing content, locking threads or restricting accounts that harm the community, and community moderators may do the same. You can report content to us at hello@velabios.com.

Community content is written by users and does not represent our views. Karma, ranks and badges have no monetary value and may be recalculated or reset.

12. Our intellectual property

The Service — including the Velaris name, logo, software, design and content we create — is owned by us or our licensors and protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable right to use the Service under these Terms. You may not copy, modify, distribute, sell or lease any part of the Service, or reverse-engineer it, except where the law permits it despite this restriction or where we have released code under an open-source license (that license then governs).

13. Referrals and early-bird program

Waitlist members receive a personal referral code; successful referrals can improve your waitlist position and early-bird benefits. The program is meant to reward genuine sharing: referrals generated by fake accounts, self-referral, bots or purchased signups don't count, and we may recalculate positions, withhold benefits or remove participants where we see abuse. Program mechanics and benefits may change or end before launch; benefits have no cash value.

14. Termination

You can stop using Velaris at any time and ask us to delete your account by emailing hello@velabios.com. We may suspend or terminate your access if you materially breach these Terms, if we are required to by law, or if we discontinue the Service — with notice where practicable, and, when we act on a breach, an explanation of what was violated where the law doesn't prevent it.

On termination your license to use the Service ends. Sections that by their nature should survive — including Your content (for community posts you leave up), Disclaimers, Limitation of liability, Indemnity and Governing law — survive.

15. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED — INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE OR THAT OUTPUTS WILL BE ACCURATE OR RELIABLE.

Some jurisdictions do not allow certain warranty exclusions, so parts of this section may not apply to you. Nothing in these Terms excludes rights that consumer law gives you that cannot be excluded by agreement.

16. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUES, DATA OR GOODWILL, ARISING FROM OR RELATED TO THE SERVICE — INCLUDING FROM ACTIONS TAKEN BY AGENTS YOU APPROVED OR CONFIGURED — EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY FOR ALL CLAIMS IN ANY 12-MONTH PERIOD IS LIMITED TO THE GREATER OF THE AMOUNTS YOU PAID US FOR THE SERVICE IN THAT PERIOD OR USD 50.

This limitation does not apply to liability that cannot be limited by law, such as liability for fraud, or for death or personal injury caused by negligence.

17. Indemnity

If you use the Service on behalf of a business, that business will defend and indemnify us against third-party claims, and resulting damages and reasonable costs, arising from its content, its use of the Service in breach of these Terms, or its violation of law or third-party rights. This section does not apply to consumers where such indemnities are not enforceable.

18. Changes to these Terms

We may update these Terms as the Service evolves. For material changes we will give notice — by email or an in-product notice — at least 14 days before they take effect, except where a change is required by law or addresses an urgent security issue. The "Last updated" date above always reflects the current version. If you continue using the Service after a change takes effect, the updated Terms apply; if you don't agree, stop using the Service and ask us to delete your account.

19. Governing law

These Terms are governed by the laws of Sri Lanka, and disputes are subject to the exclusive jurisdiction of its courts — except that if you are a consumer, you keep any protection given by the mandatory laws of the country you live in, and you may bring proceedings in your local courts where that law gives you the right to.

20. General

These Terms, the Privacy Policy and the Cookie Policy are the entire agreement between you and us about the Service. If a provision is found unenforceable, the rest remains in effect. Our not enforcing a provision is not a waiver of it. You may not assign these Terms without our consent; we may assign them as part of a merger, acquisition or sale of assets, with notice to you. Neither party is liable for delay or failure caused by events beyond its reasonable control.

21. Contact

GenZ Technologies (Pvt) Ltd — hello@velabios.com. Questions about these Terms, copyright notices, and account or deletion requests all reach us there.